Highlights
During FY 2007-2008, ITS implemented significant changes in leadership and management personnel throughout the organization. Notably — Gilbert Ramirez Gonzales began as CIO on August 18, 2008 — after a national search for this position. Michael Carr, JD, was hired as Director of Information Assurance to address significant IT security and privacy issues on campus. Ronald Compher was hired as Financial Officer.
ITS expanded its partnerships with core offices, completed the six-year Project LINK, implemented the Budget System which included Budget Development and Salary Planner.
Wireless networking services were expanded in outdoor and indoor spaces across campus with the help of a $750,000 contribution from New Mexico Educators Federal Credit Union. ITS concurrently implemented wireless in many other buildings, resulting in the majority of the being on standard-compliant wireless. Data and voice, wired, and wireless infrastructure were implemented in George Pearl Hall, Centennial Engineering, and many remodels representing over 10,000 data connections.
Student One Stop web application and customer support center were designed and implemented with, and in support of, Enrollment Management.
Migrated historic student data from the IBM Mainframe to the Oracle reporting systems, and retired the IBM Mainframe.
Customer-facing service enhancements included:
Network bandwidth to the branches was increased at no cost, thanks to analysis provided by the Networking Group. Alarms were upgraded in dorms and buildings across campus, and benefits of the PBX upgrade in 2006 were seen in reduced voice network issues.